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Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil SITE NAME: MCB HAWAII (KANEOHE BAY) Wait times for appointments is usually no more than one day. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. If I ever get called up my next stop is the Commanding Officers office to put them o report. Both locations are open Mondaythrough Friday from 7:30 a.m. to 3:15p.m. 1457. Child enrollment required documents: Birth Cert. For more information, please reference https://www.cac.mil/Coronavirus/ or https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. Schedule appointments at:(https://idco.dmdc.osd.mil/idco/#/). Bldg. Appointments take priority and walk-ins may be subject to varying wait times. Also need a copy of DD 214. Upon arrival, notify service counter about each scheduled appointment. To remove a spouse the divorce decree is needed to remove them from the sponsors record. Both locations are open Monday through Friday from 7:30 a.m. to 3:15p.m. Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. By Appointment Only | Schedule an appointment| Instructions (PDF). For more information concerning the Stone Bay IDCC, please call 910-440-0158/2061. Walk-ins are welcomed however, appointments are "HIGHLY RECOMMENDED and MANDATORY for promotions of E-MAIL: 6fss.fsmps.deersidcards@us.af.mil. If reporting during non-business hours, report to the Headquarters Battalion (HQBN) OOD, Bldg. Utilize the remote ID card processing option. Customers will need to know their confirmation number to cancel or reschedule an appointment. With either of these services, you have the ability to complete the DD-Form 1172-2 and digitally sign it. Drivers License and Social Security Card). Please schedule one (1) appointment for every two (2) IDs under the same record. The military ID card will authorize the dependant Medical Coverage it will NOT authorize Commissary, Base Exchange or Military Warfare and Recreation (MWR) base privileges. VA - Commissary ID All DOD Uniformed Service members enrolling/dis-enrolling dependent(s) have 30 days to do so in addition to the following details. From August 1 to 28, the 6th FSS DEERS & ID Cards Office helped 3,986 customers. APPOINTMENTS CANNOT BE MADE FOR SAME DAY. Appointments should be scheduled in advance using the RAPIDS Website. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. The following information provided is to assist you in scheduling and receiving services provided by the Camp Lejeune ID Card Center under normal circumstances IAW DoD and MCIEAST-MCB policies and regulations. Thank You. Active duty Service members and their eligible dependents may present a State driver's license with no expiration date. All Military Installations have begun scanning ID cards for Base access. The RAPIDS Appointment scheduling website has a robust search function, allowing you to search by state, zip code, place name, or country. The next Generation (new style) ID cards are now available for those members. Please leave your name when submitting a dissatisfied comment so we can communicate professionally about your service. Should that be the case, please feel free to contact us at 703-784-2750 for clarification. MCC: JBJ Staff Non-Commissioned Officer Academy (Sgts Course) They are open 24 hours a day, 7 days a week. M, T, TH, F 0800-1500 Wednesday 0800-1100 by appointment. Appointments can only be made online at:https://idco.dmdc.osd.mil/idco/. He answered my questions and was extremely helpful . Provide personnel services and support to Marines, Sailors, Soldiers and Airmen, family members, civilians and retirees aboard MAGTFTC/MCAGCC, 29 Palms, CA and surrounding areas for Officer and Enlisted Manpower, DEERS, Reserve Marine Support, Government Travel Charge Card program, Career Planning and Navy Personnel Support. The Customer Service ID Section (DEERS Office) is accepting appointments only . Uniform of the Day or Proper Civilian Attire for all Active, Selected Reserve, and participating IRR to include must be within grooming standards. 1554(760) 830-7200, Combat Center Personnel Officer/OIC: (760) 830-4248 As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. Upon arrival, notify service counter about each scheduled appointment. Civilian Employees NAF/GS/WG civilian employees service records are sent to DEERS via an authorized data feed. Vaccinations are highly encouraged. DEERS ID Card Office: 99FSS.FSPS.IDCardandDEERS@us.af.mil, 1. US Air Force: DFAS-PMJPD/DE, 6760 East Irvington Place, Denver, CO 80279, telephone (303) 676-7907. Select a City (Eglin AFB, Zip 32542 . JBSA-Fort Sam Houston: Walk-ins/Emergency IDs: Mon Fri: 8 AM-11 AM, Military Personnel Flight Adding children to DEERS The TFSC can be reached at 1-800-525-0102 (toll free and available 24 hours a day, except on 4th of July, Thanksgiving, Christmas and New Years Day), DSN 665-5000 (available 24 hours every day for active duty), or DSN 926-6528 (available 4 a.m. to 4 p.m. Eastern Time for Guard and Reserve members). All of the documentation must be original or certified true copies. Appointments must be cancelled at least 24 hours in advance. (1/23/2014); Joint Inter-Service Instruction AFI 36-3026 IP, Volume I, https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. The following brochures are available to assist you in using it. Foreign Documentation Contact our office or your local ID Card Center because all customers are served on a case-by-case basis. Details on each option are available at the links below. REMEMBER, THE DEPENDENT ID CARD IS A PRIVILEGE CARD. 59 are: The IDCC will take the last customer at 3:15p.m. and the front door will be locked at 3:30p.m. pending anyunusual circumstances and approvalby a Supervisor/SSM. MCIEAST-MCB Camp Lejeune hasa dress code for entering any military establishment on baseby order of the Commanding General. 8604 HANGAR LOOP DR, BLDG #411TAMPA, FL 33621. MARADMINS are not authorized as proof of promotion. Those who are unable to access the website can still call the DEERS/ID card section to make an appointment at 703-696-2188. . All foreign documents MUST have a certified English translation (if applicable) AND an Apostille or Consular certification. If the childis not receiving services at the IDCC, please make arrangements for your children to be cared for outside of the DEERS/ID Card Center. Of that total, 1,954 were dependents and retirees, which is the largest demographic that will benefit from the new online renewal process. and during 3 1/2 hours about 20 applicants were processed. If the sponsor cannot be present with their dependents during the issue of their ID cards, a verified or notarized original copy of the DD Form 1172 is required. Please keep your confirmation number for reference. In the event you should not be able to keep your appointment, please visithttps://idco.dmdc.osd.mil/idco/to cancel your appointment. MCC: UKU Exercise Support Division (ESD) Welcome, our mission is to ensure enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), and provide Common Access Cards (CAC) and/or Official Identification Cards to. Be advised: Doors may close 15 min prior to advertised time depending on customer volume. All CAC Pin Resets on Camp Lejeune are conducted at JRRRC. Please do not hesitate to contact our office if you have any questions, concerns or complaints that you would like addressed. Carl.swenson@usmc.mil Scheduling for Multiple IDs/Transactions To replace a lost, stolen, or destroyed Common Access Card (CAC) download the sample letter with instructions. 0730-1530, Wed. 0730-1530, Thurs. Identification: Please be sure to reference the following link before visiting our officeto be sure you have all proper identification in order to be issued a new CAC. Dependents - Does the Sponsor need to be present? I understand that the office cannot contol when the system goes but they could at least have the decency to answer the phone when people call to see if the system is up that day. - Please provide a copy of your retirement orders or DD214 if your duty status is changing from active duty to retired. Sponsor can digitally sign DD Form 1172-2 with CAC using RAPIDS Self-Service (RSS): If sponsor completes DD Form 1172-2 by hand, it must benotarized and signed by the sponsor. Updating Your Contact Information. Call for further information, ADDING A SPOUSE TO DEERS Call first to verify business hours or to set up an appointment. Appointments: RAPIDS appointment scheduler is open NOW for booking appointmentsat the locations listed below via the following link:https://idco.dmdc.osd.mil/idco/. The MPF is located at 135 Dover St., Bldg. If you are interested in submitting an Interactive Customer Evaluation (ICE) concerning your visit to the ID Card Center, click here. Thank you for taking the time to rate us and provide us with your comments and suggestions. Changes to your DEERS record Each Service supplies its own CAC PIN Reset workstations, therefore you will need to contact your Service point of contact below to locate the workstation nearest you: A complete listing of all CAC/ID card issuing facilities can be found at the following website:https://idco.dmdc.osd.mil/idco/. To Add a Child to DEERS of a Single Father: Must have the . 3. Dependents without Sponsor present The Uniformed Services have agreed to assist each other in verifying ID card eligibility. A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their . Site Locator, Appointments and ID Card Office Online: https://idco.dmdc.osd.mil/idco . Thank you. It's actually faster to get a new CAC at Edwards (2 hours away) then it is to get one here. No rhyme or reason on who or what they prioritize. 0730-1500, Tue. Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. Click here to schedule an appointment. At this time, we ask that customers communicate with us via email. We welcome your telephone calls to better assess your needs. Monday-Wednesday, Friday,7:30 a.m. to 3 p.m.& Thursday,7:30 a.m. to noon The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located atStone Bay in BuildingRR-4 which is located onRifle RangeRd. & Social Security Card. Lost/Stolen must have statement signed by the command check website MCIEAST/MCB for lost/stolen letter (must have two forms of other valid ID Unexpired with Photo (e.g. Child:Birth Certificate and Social Security Card (Parents must be married or female Sponsor) contact the nearest ID Card Center for details if the child is illegitimate of a Male Member. Dependent children are eligible for their first ID Card at 10years of age. POC: (760) 830-6570. Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. . Visit the ID Card Office Online to make appointments. For questions about appointments or policies, please contact Customer Support at 719-333-8766 Option 2 or send email to the org box at 10FSS.FSMPS@us.af . ID card offices can no longer accept the following: Student ID, Expired IDs (including Drivers Licenses on Military Auto-extend). Patrons will need to visit the MCB Camp Lejeune or MCAS New River ID Card Centers for service. Individuals will be scheduled based upon the priority of their. It does not apply to identity documentation. If you arrive more than 5 minutes late, you will forfeit your time slot and be placed on the walk-in customer status. All Dependents without a Sponsor present must have Keep in mind other ID Card Centers could have the same or different policies and procedures depending on time of day, Branch of Service, or specifically the type of card that you are enquiring about. An official website of the United States government. To obtain new or updated ID cards through the Defense Enrollment Eligibility Reporting System (DEERS), contact one of these offices: Scott AFB 215 Heritage Dr. Building P-10 Scott AFB, IL 62225 (618) 256-4112 US Coast Guard Base Detachment St. Louis 1222 Spruce Street, 2.105 St. Louis, MO 63103 (314) 269-2407 Jefferson Barracks 24 Davis Street For a complete list of acceptable forms of identification, please click on the following link. Lost or Stolen CAC (All Branches) Sponsors requesting to add their parents/parents-in-law, stepparents and parents-by-adoption, must contact the Defense Finance and Accounting Service (DFAS) for their respective service branch, as follows: US Navy: DFAS-CL/PMMACB, Dependency Claims Branch, 1240 E. Ninth Street, Cleveland, OH 44199-5500, telephone (216) 522-5567. Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. DEERS ID Office Phone Number : 253-512-8080. Closed Weekends, Federal Holidays & USAFA Resiliency Days. MPF DEERS PrioritizationWalk-in appointments on-site are now available Mon-Fri, 0800-1100. Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available. Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. Customer Service Phone: 937-522-3664 E: wpidcards@us.af.mil Career Development E: 88mss.dpmv@us.af.mil Force Management E: 88mss.dpmo@us.af.mil 2000 Allbrook Drive Bldg. MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) Hours of Operation: Appointments: Monday through Friday 0800-1600. No one returns our calls, and we can't make appointments. Additional Services: Walk-in & appointments are open for ALL services (CAC Services limited to those expiring within 30 days). is also needed. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. *Center is closed on weekends and all Federal holidays, Upcoming Events -- Please be advised that there will be no walk-in or appointment services on these dates, 25 November-Office Closure (Day After Thanksgiving), 13 Dec- DCSA NEX Support (0700 to 1000, services available after 1000). This is a customer service phone number? Add Joint Data Model Applet. Purpose: ID Card Office Online is a self-service application that allows Service Members, DoD Civilians, Contractors, and Retirees to accomplish personnel functions online to minimize in-person at a RAPIDS ID Card Office. If the information above does not apply to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place.