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This may include using demo versions of competitor products or posing as a customer to test how they perform in customer service scenarios. Billing was not my area, but I reached out to the operations team to find out what the process for billing splits was anyway. I was responsible for coordinating the work of a cross-functional team of analysts, engineers, and testers. Remember to discuss the process of backing any assertions you make as a product manager with metrics. Additionally, include any metrics you tracked that clearly demonstrate the success of the launch. What is the best way to describe crypto volatility risks to users of Coinbase? My favorite is scrum. Imagine you are the product manager for Google Maps. This helped them to feel like the new service we were offering was integrated with our overall brand. Additionally, I would review articles, videos, and forum posts for customer reviews and comments. Coinbase CEO Brian Armstrong told CNBC the company is taking a close look at where it can cut costs as industry and economic challenges continue to surface. They are skilled at customer outreach and take pride in resolving issues quickly on behalf of the customer. I find this information helpful specifically when trying to mitigate threats or beat the competition to the market.". Learn more and start scheduling sessions today, Technical knowledge, working with engineering, t: The second reason I am met with resistance is a lack of understanding of the customer persona. Some typical questions in this stage involve behavioral questions (E.g. Should we alert customers of Coinbase about risky trades? Per the Kano Model, I consider the impact of feature sets on customer delight and product function. Interviewers ask this question to determine if a candidate is knowledgeable about this industry concept behind one of the growth products Coinbase is actively pursuing. Interviewers seek candidates that are enthusiastic about more than one of their responsibilities. The process took 5 weeks. Now that youve seen the interview process for Coinbase PMs, lets take a look at the types of questions you can expect along the way. Post Question Pick Random Coinbase (34) Question type Popular Trending Recent Answers Recent Questions Most Answers Most Views How would you improve YouTube? The relative importance of each depends on the history of the product, the strategic plan, the competition, and the technology available. They recently reported their user base to be 28.5 million. I would be honored to use my skills to contribute to the mission of Coinbase in this capacity.". Coinbase Product Manager Salaries | $180K-$360K+ | Levels.fyi Salaries Product Manager Product Manager Average Compensation by Level + Add Your Compensation Want to ace your PM interview? Coinbase will want to see how you pinpoint the most relevant goals for a product and pick the right metrics to measure them. How to Answer: Why Do You Want to Work Here? He also appreciated the time I took to listen and the work I did to make changes that had a positive impact on his area of responsibility. Interviewers appreciate candidates who demonstrate they can easily create understanding in these situations. This information helps to identify the features that users are the happiest with as well as changes they wish to see in the future. If you know a Product Manager who can help you, that's fantastic! Example PM interview questions: Product execution. Dates shown above are approximate. You will have an execution interview round before the onsite portion, as well as one or more execution rounds onsite, so take these opportunities to display your analytical and prioritization skills. Currently on contract at Coinbase until the end of August. How would you design metrics for Coinbase? "Economic freedom is about creating choice and flexibility in my life. I find that maintaining a positive outlook helps to inspire others to do the same while we work to address the issues that led to the poor review. I worked at this company as a product manager responsible for various features on the company's website. It would also have a button that allows you to switch between spray and stream as well as a stream pause feature. It sets the stage for the ability to choose where to live, how to live, and where to invest my energy. This includes product ideation activities as well as those needed to support the end-of-life of a product. Standard product sense and product execution. It is important to address technical debt on a continual basis. All interview questions are submitted by recent . Interviewers who ask this question seek candidates with talents that are in direct alignment with the needs of their team. Review your resume to speak off it, and be sure to research a bit more about Coinbase. Finally, I have met resistance within teams that is driven by fear and anxiety. And it also gives you time to correct your early mistakes. Product managers are often required to teach others about new and highly technical concepts before they gain popularity. [from Coinbase], Tell me about the technical complexities of this (past project on resume) [from Coinbase], Explain recursion to my grandmother [from Google], How does the internet work? I would regularly advocate for the customer and help my teammates learn to consider their needs while working to develop the products I am responsible for. He did not have an understanding of the level of integration the system had with various other systems we used. Sometimes team members will challenge the value of a feature I advocate for because they are lacking context. They know how to sift through large data sets to draw the big picture conclusions necessary to make tactical changes while working toward long-term strategic milestones. I also seek out mentors who are experts in my field. Try practicing with our question bank of behavioral PM interview questions. Interviewers ask this question to ensure a candidate understands the need to address this important product development concept. I realize my best strategy is to lead through influence and example while proactively motivating others to adopt our customer's perspectives while they work.". Free interview details posted anonymously by Coinbase interview candidates. I would then develop a tactical plan to address any quick-hit items that had the potential to improve customer satisfaction. We recommend employing the GAME framework for key metrics questions, as demonstrated in this PM lesson. I then took the time to walk him through the business model and finances for the current solution. Anyone looking to join Coinbase? The concept is similar to selling an antique or sports memorabilia item alongside a certificate of authenticity.NFT exchanges leverage the same blockchain technology that is used by Bitcoin and other cryptocurrencies. I was asked to develop a strategy to reduce the chaos the staff experienced. I would document any recurring themes and discuss them with my teams. How would you expand the user base? I enjoy learning about my teammates and working together to develop products that perform well. They need to know how to drive product delivery from the inception phase all the way to the end of a product's lifecycle. Interviewed remotely. * How would you measure success of Netflix home screen? Also, this question offers an opportunity for a candidate to demonstrate vulnerability and honesty during an interview. Finally, I work hard to keep a regular schedule. Here are some resources to get you started: As mentioned previously,Coinbase will ask you questions that fall into certain categories like behavioral, design, strategy, estimation, and metric questions. I was hopeful that there was something relatively easy I could do to help improve customer satisfaction. First was a recruiter phone screen. An interviewer may ask a question like this to assess a candidate's ability to discuss their vision for a product's design. I would also take steps to develop a strategic plan to address long-term issues. . A program manager has oversight over the strategy for the success of project execution within a defined portfolio. We quickly gained approval to move forward, and I worked with one of our in-house development teams to design and build the solution based on the results of several customer focus group sessions I facilitated. That insight has been profitable. You can find free practice questions on articles like this one or on YouTube. A quick search on LinkedIn will tell you that there are more than two million people with the title "product manager". After reviewing their workflow, I asked if it would be possible to streamline all of the shared bookings through two project managers who would be trained to specialize in the process. Instead, this round includes many behavioral questions on how you build cross-functional relationships, as well as questions around how you consider trade-offs (e.g. Coinbase's New Grad APM Interview Experience Insights from interviewing for their first APM class This past Fall, I accepted an opportunity to join Coinbase's first cohort of APMs. I have experience facilitating meetings with most of the major collaboration software companies I have used over the years. [from Microsoft], Explain what happens when executing mergesort [from Microsoft], You can learn a step-by-step process for solving this type of question, and find additional practice questions, by reading our guide on, how to answer technical questions in PM interviews, Alternatively, if youre looking to save time and access everything you need in one place, we recommend taking the. He did not understand how system support and maintenance worked. Filter Found 7 of over 471 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Coinbase Experience Negative 71% Neutral 29% Getting an Interview Applied online 50% Recruiter 25% Whens the appropriate time to start sending out applications? A certain level of debt is to be expected, but teams should regularly dedicate time to assess debt levels and determine why debt has occurred. Describe in your current role how you've created something that didn't previously exist to solve a problem you identified. In our experience, practicing by yourself is a great way to prepare for PM interviews. Interviewers ask this question to assess how a candidate feels about the continual learning that is required for product managers at Coinbase. The work was highly technical and mission-critical. I offered them a price reduction during the beta trial period. Therefore, any date prior to 2019 might not be accurate. Assuming that the benefits of implementing the technology are high and the impact on the customer is low, I would then want to consult with a designer to determine how we could implement the new features in a way that is intuitive and pleasing to our customers. I applied this principle directly in my work as a product owner at my last company. Highly recommend using Exponent or another PM-prep site to prepare. Check out our blog on tech interviewing tips, strategies, and more. Standard product cases, questions about past products, Just google "Facebook Product Questions" they literally ask you about products they don't build. This requires product managers to understand the processes of several business domains such as engineering, marketing, finance, accounting, customer service, legal, etc. The top twenty percent created a significant reduction in operating costs and allowed for staff augmentation. Recruiter Call The first stage is a quick call with a Coinbase recruiter. He came to me one day with information on a vendor he was certain we should move to and asked me to begin contract negotiations. Crypto investing and the products companies like Coinbase offer have created an environment in which the dream of economic freedom has become a reality for many people. I enjoy working at companies that embrace cross-training opportunities and moving around regularly. Each call would have a short intro and there was time at the end for questions. You can learn a step-by-step process for solving this type of question, and find additional practice questions, by reading our guide on how to answer technical questions in PM interviews. Finally, there are features that are necessary to keep a product going. For role-play execution-style questions, we recommend getting a mock interview partner in our Slack Channel and testing yourself. . Finally, I would research user satisfaction online. Product management at Coinbase is incredibly rewarding, with its huge scale and mission to create an open financial system for the world. Cashing in on part of his $50 million in proceeds from early Coinbase and ether investments to help pay for his wife's 17-carat diamond engagement ring, Ohanian . They may also work with marketing, legal, and other business teams as needed. Remember to highlight any applicable talents or behaviors you have that are unique or difficult to find in candidates. This interview focuses on your product knowledge, creativity, instincts, and awareness. Product managers play a vital role in ensuring teams are aligned and ready to contribute to the process as needed. My clients agreed that allowing some customers to book their own services would significantly cut down on the amount of multi-tasking their staff was required to do. (resume review and/or interview prep), or viewing open market positions directly without . Wasn't particularly crypto focused, I had no prior crypto knowledge. These calls are less evaluative in nature and more motivational & level-setting. This information is important because many of the feature sets within product development are highly integrated and rely on excellent coordination across teams. Coinbase Engineering Manager Interview Questions Updated 2 Sep 2022 Find Interviews To filter interviews, Sign In or Register. Interview questions and answer examples and any other content may be used else where on the site. Coinbase Product Manager Onsite Interviews. I worked in scrum teams and we asked our management to approve a trial work-from-home initiative. In this stage, you'll meet 4-5 team members for up to an hour each. For example, if a product has a mobile and a web version, the roadmap will show the timeline for the development of major feature sets or upgrades across each version of the solution. "I would start by explaining that the blockchain is a tool that is used to make sure trades are handled properly and fairly. I would work with the members of my teams to learn about the internal ticketing systems and any reports available that would help me to identify trends and potential issues. Discovery 3. Coinbase Product Manager Interview Questions Over 2,500 product manager interview questions from the best tech companies in the world. Finally, I would have regular discussions with Coinbase employees, friends, and family members who trade crypto. For example, the product manager of software that has a web and app version may work with multiple development and support teams to ensure its features are developed and supported properly. I find these interactions to be incredibly valuable. In the example of the software product manager I gave, they may work alongside a program manager to coordinate interdependencies across teams. 115 of which are for Coinbase Product Manager interviews. Remember to include mentors that offer expertise in leadership or soft skills in addition to product management-specific expertise. Coinbase seeks to hire product managers that are passionate and knowledgeable about crypto trading. In the event trade fees were reduced, I think it could make sense to adopt a volume-based reduction. Secure your seat today. "Technical debt represents the cost that must be incurred to address technical quality issues that occur for various reasons during the development process. Remember to provide business-driven justification for your decision. We sped up the monthly billing reconciliation process by 30 staff hours a month, and our external customers greatly appreciated the elimination of the errors and the time savings on their end.". These interviews will include one or two questions and/or a case study that will require you to dive deep into the problem, explain your thinking, and come out with a workable solution. Coinbase. The mission of Coinbase is to increase economic freedom around the world. Coinbase, interviews focus on six specific qualities, Well dive deep into the exact questions you can expect during these interviews in, Coinbases PM question categories are similar to. This information is vital to understanding the growth potential for products and making a determination of how much to invest in development. Some of these questions will be presented in the form of case studies, where you will be playing the role of a PM making decisions for a team. I also appreciate the flexibility of how backlogs are prioritized and managed. We launched the product and I worked alongside my clients for the first two weeks of the launch to ensure that I was available to help resolve any issues. I also reached out directly to several of the customers who used the service in the first few weeks to thank them and ask for feedback. Additionally, we worked with a number of shared services groups including our architecture, database, release management, and support teams. To interview for a Coinbase product manager role, you'll go through three stages: a recruiter call, a phone screen with your hiring manager, and an on-site interview (currently virtual). ", Choose one of our practice interviews to help you better prepare for your upcoming interview. To interview for a Coinbase product manager role, you'll go through three stages: a recruiter call, a phone screen with your hiring manager, and an on-site interview (currently virtual). For example, if everyone was raving about a new BitMEX feature that Coinbase does not offer, this information would help me to better understand the needs of our customers. Interview Stages: Initial Screening with HR (30 mins) Quick and simple interview to learn more about you as a candidate; Pre-onsite Interview (2 hrs) Two 1-hour interviews with Senior PMs in Coinbase, with each interview focusing on either Product Sense or Execution questions. They typically oversee the work of individual project managers and assist with resource allocation issues, budget requests, etc.There is an overlap between these two roles. Product managers at Coinbase are passionate about creating and maintaining an optimal customer experience. I would state that many people have a copy of the list in case we ever lose it or disagree about who owns a card.Finally, I would compare the card trading metaphor I used to cryptocurrency trading. Working in this role gives me a chance to regularly leverage my strengths. However, I dial that back and use other styles of communication when I notice that a direct approach is not the best fit. I am also a member of several crypto enthusiast forums online. They don't seem to know how to interview PMs and will ask questions from a generic question bank that seems to be entirely taken from Facebook. Remember to add in a feature that would set your kitchen faucet apart from the standard offering within the faucet market. They seemed very cold, not very personable. I would be honored to contribute to that mission personally.". Additionally, I worked with a development team to generate a query that identified shared bookings within the system. We do not claim our questions will be asked in any interview you may have. Imagine you are the product manager for Google Maps. Interviewers ask this question to ensure the candidate understands how to properly collect the data necessary to assess the health of their products from a customer experience perspective. This is the most competitive step in the process, as millions of candidates do not make it past this stage. 48 percents of the salary are above $200K, 33 percents of the salary are between $150K and $200K, 17 percents of the salary are between $100K and $150K, 2 percents of the salary are less than $100k Coinbase also emphasizes its values throughout the interview - research these and be sure to speak off of them throughout the interview day. Be prepared to share concrete examples of your past experience that demonstrate how you learn and grow, overcome tough situations, and how you earn trust. I would explain that the blockchain represents the process of making sure the Pokemon cards are real and not fake. Youll learn the relevant methods over the course of six detailed lessons, each with its own actionable to-do list to keep you on track. Plus, Coinbase's CEO weighs in on the company's staking product, and the new leader of Alphabet's investment firm CapitalG, Laela Sturdy, joins in an exclusive interview. Remember to focus your answer on the aspects of Coinbase that set the stage for financial freedom and not on the political and cultural reasons that financial strife exists. ", I applied through a recruiter. "I am a crypto investor and I have used a number of platforms in the past including Coinbase. If you pass your first-round interviews, youll move on to the final, onsite interviews. The article weve written on this topic can help you learn how to answer these questions in a measured, effective way. The solution was relatively cheap to build and support, so it was a win for everyone. I held brainstorming sessions with my business owners and stakeholders to drive out a list of opportunities and issues with our product. You'll experience a variety of interview types, as discussed in the next section. Changes in the technology used can have implications on the user experience that need to be assessed and interviewers are interested to know how a potential product manager hire will approach these discussions. The first stage is a quick call with a Coinbase recruiter. Additionally, I would work to share customer feedback with the teams I work with to help develop user empathy and alignment with their feelings about our products.Finally, I would foster alignment by regularly analyzing and discussing how the work of the teams I am partnering with serves to meet our goals and bring the vision of Coinbase to life. I let him know that I really appreciated his enthusiasm for finding a better solution, but that we needed to take a step back and look at the big picture together before moving forward. It is important to note that by opting to post your profile on the Coinbase Talent Hub platform, you agree to having your name, discipline, and role title (at minimum) displayed on a public webpage. Many companies aim to hire "top talent". However, there are definitely parts of this interview you can prepare for. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In these cases, I help my team members understand how the feature will be used and how it will directly add value to the customer experience. However, this question is asked to ensure a candidate understands product roadmaps well enough to contribute at the level appropriate for the role they are hired for. Improvements with tangible potential for revenue generation, user base increase, or customer satisfaction are more impactful than those with benefits that are ambiguous. Coinbase's APM (Associate Product Manager) program plays a pivotal role in shaping the future of cryptocurrency and creating an open financial system for the world. Remember to discuss all of the product phases that might be represented in a product roadmap. "I believe that fostering an environment of collaboration and alignment is one of the most important aspects of a product manager's role. Interviewers ask this question to identify candidates who can provide suggestions that are in line with the mission and vision of Coinbase. Would love to connect with anyone who has gone through this process. Alternatively, if youre looking for a comprehensive database of PM interview questions as well as high quality answers from ex-FAANG interviewers, then check out our PM interview course. The company normally booked studio resources in daily increments, but they allowed clients to split studio time when the crews could be shared across both groups over the course of a day. In a product management context, the rule is used to identify the twenty percent of features that will generate eighty percent of the value that can be derived from feature development. "I worked with an operations team that managed network bookings that allowed customers to transmit media resources. You must create your own answers, and be prepared for any interview question in any interview. I value having the freedom to choose where to work because I am in alignment with the goals of a company. I would also reach out to my peers and superiors for guidance and feedback to ensure the changes I suggest are sound and that we work collectively to incorporate any lessons learned across all of our products.". Coinbase values well-rounded candidates who demonstrate a willingness to grow in a variety of ways. How did you resolve it? Additionally, this information helps leaders project when company resources might become available for the development of new products or features.". Comparing a complex concept to something that is familiar to a child instantly creates understanding and develops a framework to discuss the more difficult aspects of the idea. We decided to part ways and stay in touch. You can find free practice questions on articles like this one or on YouTube. Open. If youre just looking for a jumping-off point, you can start learning about the different question types youll need to master in the following blog articles: Alternatively, if youre looking for more guidance on what to focus on for Coinbase interviews, then we recommend signing up to the product manager interview course. I feel these conversations could be a helpful forum to process some of the data I would be reviewing on a regular basis. Learn more here. Thie question is asked to determine how well a candidate's approach aligns with the needs of the Coinbase teams they will be working with. I am responsible for a series of dashboard features that communicate high-level assignment, milestone, budget, and capacity data. Be ready to share your product experience and enthusiasm for cryptocurrency, as well as how all of that ties in with Coinbases vision. Coinbase is very clear to state that they do not engage in social or political activism. Additionally, I would work with internal support teams to assess any themes in user satisfaction that are related to the product. quality vs. speed), and a few simple technical explanation questions. Ishan Wahi, a former product manager at Coinbase Global Inc., has pleaded guilty to two counts of conspiracy to commit wire fraud in a case that United States prosecutors have labeled the. To get an offer from Coinbase, you must come to the interviews with a clear understanding of the company and its products. They would be more of a competitor for the Coinbase Pro products.". I bring an expert-level customer perspective of someone who has been through all of the phases. What was the problem, and how did you determine the course of action? I like to work with skilled solution architects and designers to identify new technology needs as soon as possible so that we can plan for training and develop proof of concept models to test things out before we fully integrate them into our products. Interviews for Coinbase Product Managers focus on: Product Sense Product Execution & Analytics Leadership & Core Values Technical Knowledge & Working w/ Eng Interview Crypto Knowledge & Learnability Across the board, the team assesses for these qualities The ability to understand and articulate main problem areas Well-structured thinking To prepare for this question, it's critical to review Coinbase's current strategy. The process was two phone screens and a virtual onsite. It may sound trite, but it is true to say that every little bit I earn counts. Youll learn the relevant methods over the course of six detailed lessons, each with its own actionable to-do list to keep you on track. Lead and support a team, including conflict management. Thats why weve created a coaching service, where you can practice one-on-one with ex-interviewers from top tech companies, including Coinbase. This important question ensures a candidate can demonstrate success during the product launch phase of product management. Your interviewer will be able to give you guidance along the way, although they will expect you to lead the conversation. "Excellent product managers exhibit a mix of qualities, but I believe there are five main qualities that contribute directly to success in the role.