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Well, the location varies on different printer models of Canon. Shop Now Looking for help with your order? Canon USA, Inc., Canon Canada, Inc. or a Dealer). When sending a fax: Reduce the resolution, and scan the original. And then, many articles related to these issues are released, which benefit plenty of users. Need help with your product? 2. The Service is only available to customers with shipping addresses in the 50 United States and the District of Columbia.Offers, Orders and ReturnsDiscounts and any limited time promotions associated with the Service apply only to Eligible Products displaying the offer message on the product detail page on the Canon Direct website (shop.usa.canon.com). ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE CD-ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. Availability of certain items may be limited. Click Here to download this Warranty Card. Set the user name and password correctly. IN NO EVENT SHALL CANON, CANON'S SUBSIDIARIES AND AFFILIATES, THEIR DISTRIBUTORS AND DEALERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS PROFITS, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS INTERRUPTION OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE SOFTWARE, USE THEREOF OR INABILITY OF USE THEREOF EVEN IF CANON, CANON'S SUBSIDIARIES OR AFFILIATES, THEIR DISTRIBUTORS OR DEALERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Step 1: Turn off the target Canon printer by pressing the Power button. To obtain the shipping address of Canon U.S.A, Inc. or Canon Canada, Inc., please call the Canon U.S.A., Inc. Help Desk at 1-800-828-4040 or Canon Canada Technical Support at 1-800-OK-CANON. Contact a Sales Expert at, Skip to the beginning of the images gallery, PAPER OUTPUT CAPACITY (LETTER, 20 LB. Print, copy, scan, and fax capabilities help you accomplish necessary tasks with just one machine. Though it is easy to reset Canon printers, plenty of users are still bothered by it. The received data is not supported (includes unsupported MIME information). The connected USB memory device is using an unsupported format. CANON, CANON'S SUBSIDIARIES AND AFFILIATES, THEIR DISTRIBUTORS AND DEALERS SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU AGAINST ANY CLAIM OR SUIT BROUGHT BY A THIRD PARTY ALLEGING THAT THE SOFTWARE OR USE THEREOF INFRINGES ANY INTELLECTUAL PROPERTY OF SUCH THIRD PARTY. We've detected your operating system as {{os}}. DID YOU KNOW THAT YOUR INTERNET BROWSER IS OUT OF DATE? The factory default System Manager ID and password is 7654321 for both ID and password. MF743Cdw, MF741Cdw, MF644Cdw, MF642Cdw The System Manager ID and PIN are not set by default on these models. I have figured out how to get the printer into "download mode.". ET (excluding holidays). Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. From the list of models below, select yours. Check whether the destination is set correctly. This guide will help you factory reset your printer. Roel Van de Paar 112K subscribers Subscribe 1.6K views 2 years ago Canon imageCLASS: how do I perform a factory. How to reset a Canon printer? I have tried 7654321 as the PIN. ls. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). Let us help you find what you need. Update the certificate or use a certificate that has not expired. ALL SUCH PROGRAMS, FILES, DRIVERS AND OTHER MATERIALS ARE SUPPLIED "AS IS." 11:34 AM This document covers the following products: Canon imageCLASS LBP7110Cw Find manuals for other products The same user name and password as those registered in a shared folder/FTP server must be registered in the Address Book. A fax could not be sent or received due to its large data size. Check whether the shared folder and the computer that has the shared folder are running correctly. Sends Job to Scanner, but doesnt send the result, iX6820 Wont Print Black from Acrobat and Word only. See warranty card for details. In 1995, the Explorers of Light program was created to celebrate and highlight the work of outstanding professional photographers. Delete the documents that are stored in memory. Need help with your product? If the System Manager ID has already been set If the login screen appears, enter the correct ID and PIN. Instructions for registering your printer are contained in the introductory email sent to you after you apply for enrollment in the Service, as well as in the "My Account" section of the Canon Direct website (shop.usa.canon.com). If the service or exchange is performed, and (1) the Product malfunction is not covered by this limited warranty, or (2) the applicable warranty period has expired or has not been sufficiently established by appropriate documentation, then you will be charged for such service at the then current service rates of Canon USA or the Service Provider, or for such exchange, as applicable. How to reset the Canon printer? When communicating with an SMTP server to send an e-mail/I-Fax, a timeout error occurred from the server. Discover great new ways to enjoy your products with exclusive articles, training and events. If you continue to experience an issue with the printer, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. When sending an e-mail/I-Fax, an incorrect destination was specified. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Print speed may vary, depending on the number of copies selected as well as the settings for size, type, and orientation of paper. NO OTHER WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ANY SERVICE PROVIDER. 3" x 5" to Max. Step 4: Plug the power cable back into the power source and connect the cable to the printer. or if you wish to request repairs, please contact your local authorized Canon dealer. (29.0 kg) Boxed Weight: Approx. MF745Cdw and MF746Cdw System Manager ID: 7654321 System Manager PIN: 7654321 Enter the above values if a dialog box prompts to enter the System Manager ID and System Manager PIN. Wait until the set time for passes after turning ON the machine, and send again. If an Eligible Product is unavailable when we plan to ship it, we will notify you that we are unable to process your order, and we will wait to process your order until the next scheduled shipping date when the Eligible Product is available. However, they are not answering phones. Hector. There is a file with the same name on the FTP/SMB server, which could not be overwritten. For the best experience on our site, be sure to turn on Javascript in your browser. Sign up for up-to-the-minute Canon News, Sales and Deals. Show more Show more. 3. NO IMPLIED WARRANTY OR CONDITION**, INCLUDING ANY IMPLIED WARRANTY OR CONDITION** OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE TONER OR DRUM AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY, CONDITION** OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE TONER OR DRUM SHALL BIND CANON OR ANY SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED TONER OR DRUM. THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. It's cable reimagined No DVR space limits.. 01/18/2023: New firmware version 1.1.1 is available for, 01/09/2023: Help ensure your autofocus is properly aligned with a, 12/08/2022: New firmware version 1.0.5.1 is available for, 12/07/2022: New firmware version 1.7.0 is available for, 11/16/2022: We're thrilled to be ranked among the, 08/31/2022: New firmware version 1.1.1 is available for, 08/09/2022: New firmware version 1.2.0 is available for, 07/14/2022: New firmware version 1.0.1 is available for, 06/07/2022: New firmware version 1.3.2 is available for, 05/26/2022: New firmware version 1.0.5.1 is available for, 05/26/2022: New firmware version 1.0.3.1 is available for, 05/10/2022: Keep your Canon gear in optimal condition with a, 05/05/2022: We are excited to announce that we have refreshed the, 04/26/2022: New firmware version 1.0.1.1 is available for, 03/23/2022: New firmware version 1.0.3.1 is available for, 02/07/2022: New firmware version 1.6.1 is available for, iX6820 Wont Print Black from Acrobat and Word only, Troubleshooting PIXMA Wireless Communication Issues. Press the arrow buttons until you navigate to Device settings and then press OK. Press the arrow buttons until you navigate to Reset setting and then press OK. Press the arrow buttons until you navigate to Reset all and then press OK. This influential group of Explorers of Light creators make up the inaugural class of Canon Legends, which provides a means for Canon to recognize, honor and preserve the legacy and leadership of some of the most accomplished members. 2 Includes consumables. You will need Canon to assist with this reset. 2 Use / to select <Control Menu>, and press . Clear the [Set the number of destinations that can be specified at once to 2000] check box in the fax driver. Ask the recipient to check the machine status. Except as expressly provided herein, no license or right, express or implied, is hereby conveyed or granted by Canon to you for any intellectual property of Canon. Offer not valid on bulk orders. 12.212 (Sept 1995). When is set to , you cannot use Secure Print. Print again by using the printer driver for this machine. Set the SMTP/POP3/FTP server name correctly. 76.1 lb. Answer this question . Our agents would be happy to help resetting the password information. A document waiting to be sent or received was canceled. Scanned data could not be sent as e-mail or I-Fax nor stored in the shared folder or FTP server because TCP/IP was not working correctly. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE TONER OR DRUM. No updates, bug-fixes or support will be made available to you for the Software. Contact the other party and ask them to resend the data in a different file format. Protect your investment with our eCarePAK Extended Service Plans. This article lists the errorcodes that could be displayed on the device and the steps to correct them. Try printing from the printer driver. 12-23-2020 For more information, including compatibility, please visit https://www.usa.canon.com/mobile-app. This warranty shall not extend to consumables, such as paper, as to which there shall be no warranty or replacement. You can update your preferences or unsubscribe at anytime. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN SUCH STATES WHICH DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. Finally, select the 'Yes' option to factory reset your Canon printer. When sending the fax overseas, insert pauses in the fax number. Step 5: Release the Power button. After the restart is complete, try printing again. What does reset Canon printer mean? Thank you for taking the time to submit your feedback. Still need some help? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 0.6 W Typical Electricity Consumption (TEC) Rating: 0.31 kWh, ENERGY STAR Qualified, Rated EPEAT Silver1. You shall not modify, remove or delete a copyright notice of Canon contained in the Software. * As specified in the Product's operator's manual. If the System Manager ID has already been set, System Manager ID and PIN Factory Default Settings (MF640/MF740 Series). A document could not be printed because its data size exceeded the machine's upper processing capability. PRODUCT INFO Operating System Compatibility Technical Specifications Warranty Info Supplies & Accessories Advisories ADDITIONAL SUPPORT How-To Videos Get to know your product. See Canon U.S.A.'s or Canon Canada's operators manual for the Product for further information. 5 Click [OK]. I can't do a initialize settings because the login and password are changed. Check the TLS encrypted communication settings in the POP3 server. PC faxing failed because the number of destinations specified for simultaneous transmission exceeded the maximum value. 2.101 (Oct 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 and 48 C.F.R. This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's operator's manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon USA who are acting in accordance with Canon USA's service bulletins, (d) use of supplies or parts (other than those distributed by Canon USA) which damage the Product or cause abnormally frequent service calls or service problems, or (e) use of the Product with non-compatible computers, peripheral equipment or software, including the use of the Product in any system configuration not recommended in any manual distributed with the Product. Canon USA offers assistance for installation, operation, and support* of the Product as follows: (a) On-line troubleshooting via a searchable Knowledgebase, answers to frequently asked questions and the latest driver and firmware downloads available at www.cusa.canon.com/support. NEITHER CANON USA NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. For more information, contact your Administrator. This may work well. (35 kg), Windows 7/Windows 8.1/Windows 10/Windows Server 2008/Windows Server 2008 R2/Windows Server 2012/ Windows Server 2012 R2/Windows Server 2016 / Mac OS X v10.9.5 (or later), Up to 28 ppm (Letter); Up to 22.9 ppm (Legal), Available from USB Memory (JPEG, TIFF, PDF), Apple AirPrint, Canon PRINT Business, Mopria Print Service, Platen: 9.5 seconds/11.1 seconds (BW/Color) ADF: 9.9 seconds/11.8 seconds (BW/Color), Platen: Up to Letter; ADF: Up to Legal, Paper Setting, Favorite Setting, Two-sided, Original Type Selection, Cancel, N-on-1, Density Adjustment, Sharpness, Erase Frame, Collate, Copy ID Card, Single-Pass Duplexing Automatic Document Feeder, Push Scan: Up to 300 x 600 Pull Scan: Up to 600 x 600, Single-sided: 14/28 ipm (300 x 600 dpi) (Color/BW) Double-sided: 27/51 ipm (300 x 600 dpi) (Color/BW), 600 x 600 (Pull Scan), 196 x 204 (iFax), 300 x 300 (Other), File: FTP, SMB Email/iFax:: SMTP, POP3, iFax (Simple), Standard: TIFF, JPEG, PDF (Compact, Searchable) Optional: PDF (Encrypted, Digital Signature), 400 x 400, 200 x 400, 200 x 200, 200 x 100, RX Mode, Resolution, Two-sided Original, Density, Sharpness, Favorite Settings, Duplex Fax, Standard: IP/MAC Address Filtering, IPSEC, TLS Encrypted Communication, SNMP V3.0, IEEE 802.1X(Wired Only), IPv6, SMTP Authentication, POP Authentication, POP Authentication before SMTP, Wi-Fi Infrastructure Mode: WEP 64/128 bit, WPA-PSK (TKIP/AES) WPA2-PSK (AES) Wi-Fi Access Point: WPA2-PSK (AES), Temperature: 50 to 86 F; Humidity: 20 to 80% RH (no condensation), Maximum: Approx. - edited 2 Includes consumables. Delete unnecessary data to free space in the USB memory device, or connect a different USB memory device. E-mail sending or I-Fax sending/receiving was impossible because the machine was not connected to a network correctly. CAUTION: For some reason, the log in and password I originally set got changed and I am unable to make changes to the configuration (network, hostname, etc.). A fax could not be sent because the recipient's machine ran out of paper. WATCH HOW-TO VIDEOS Canon Community Let us help you find what you need. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. Reproduction in whole or part without permission is prohibited. Forwarding the Received Documents Automatically, Saving Received Documents into the Machine (Memory Reception), Printing from a USB Memory Device (Memory Media Print), Configuring E-Mail/I-Fax Communication Settings, Setting a Wait Time for Connecting to a Network, Setting a Shared Folder as a Save Location. The MF743Cdw has print, scan, copy and fax functions, prints up to 28ppm and has a 3 year limited warranty. Check whether your mail server and network are running correctly. Bond ( 60 to 200 g/m2)Stack Bypass: 16 lb. Canon USA warrants the Product to be free from defects in workmanship and materials under normal use and service for a period of three years after delivery to the original purchaser ("Purchaser") by Canon USA or its authorized Reseller. You are responsible for your own actions. Step 5: Choose the Reset All option and click OK. A 5" color touchscreen delivers an intuitive user experience and can be customized by a device administrator to simplify many daily tasks. MF745Cdw and MF746Cdw System Manager ID: 7654321 System Manager PIN: 7654321 Enter the above values if a dialog box prompts to enter the System Manager ID and System Manager PIN. You only pay for what you need, when you need it! 20.5 W Sleep Mode: Approx. Please try again in a few minutes! IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR ENROLLMENT.Disclaimer of Warranties and Limitation of LiabilityWE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE SERVICE INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Just click an icon below to view the down load page: [crx3tar-nofds, prod, s7connect, crx3, nosamplecontent, publish]. Our Smart printer technology monitors your ink and toners usage, Alternatively you can click 'Show all downloads' to view the list of all recently dowmloaded files, If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines, Select 'Downloads' from the menu and the list of recently downloaded files will open, From this list you can also install the download by clicking on the file name, To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page, The folder that contains your download will now be open, Click the small image of the magnifying glass, The folder that contains your download will now be opened, Select 'Open folder' next to your download. Our industry experts offer tips, techniques and tricks of the trade, suitable for all skill levels. If we do so, you will only be charged for orders that have been shipped to you.Eligible ProductsThe eligible products that may be ordered through the Service (the identity of which are subject to change) are set forth on the product detail page on the Canon Direct website (shop.usa.canon.com) with the option to select the Service displayed (each, an "Eligible Product"). Set the setting to and print again. Click Here if the message refers to another issue. So, you need to set up the printer before using again. Check that the TLS server certificate is not a self-signed certificate. 0 Likes Share Reply HBerkley Apprentice In response to Patrice It needs some upfront setup work before you can get excited from the high-quality color prints, however. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 8.5" x 14"), Cassettes: 16 lb. 1470 W Standby: Approx. If the documents that failed to be forwarded remain in memory, you can forward it again. A scanned original could not be stored to a USB memory device due to insufficient memory space. When sending an e-mail/I-Fax, an encryption algorithm that is common to the mail server is not present. This influential group of Explorers of Light creators make up the inaugural class of Canon Legends, which provides a means for Canon to recognize, honor and preserve the legacy and leadership of some of the most accomplished members. If you are still unable to print, check the document data for any defects. After 50min waiting on line with canon, hope this saves you a couple of minutes. CANON U.S.A.,Inc. If we are unable to complete your order with the payment method you used when you enrolled, we will not fulfill the order and will notify you that your payment method needs to be updated.Your enrollment in the Service will remain in effect until it is canceled. (b) Toll free telephone support at 1-800-OK-CANON (652-2666), Monday through Friday (excluding holidays). 8.5" x 14") Stack Bypass: Letter, Legal, Statement, Executive Envelope: COM10, Monarch, C5, DL Custom (Min. To access (the now enabled) Remote UI Service Mode: 1. SIMS Doc Id. Here are detailed steps for that. We reserve the right to modify or cancel any discount offered at the time you registered for the Service, with notice to you, and future orders fulfilled under the Service will reflect any such change.For each Eligible Product shipped under the Service, you authorize us to charge the payment method used when you enrolled unless otherwise directed by you. NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF CANON. NO WARRANTY IS GIVEN ON ANY USED PRODUCT. 2 computer is up to date, just factory reset printer and started using new toner read more Jeffrey B ICT Support 1/2/3/ Line Information Technology 3,345 satisfied customers Show more Disclaimer: Information in questions answers, and Show Less Check whether the POP3 server is set correctly. This Agreement will also terminate if you fail to comply with any of the terms of this Agreement. Check that the Main Power indicator is off. Willis A King Jr 13-12 . WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER. In addition to Canon enforcing any of its legal rights, you shall then promptly delete the Software. How to clear Recents on Snapchat? Call Canon 1-800-652-2666 ~Rick Bay Area - CA ~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring ~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It 0 Likes Share Reply gernerttl An operation that caused a job to be canceled has been performed. In order to get more personalized and faster support, we recommend registering your product in your Canon Account, Still need some help? Canon U.S.A., Inc. and Canon Canada Inc., (collectively "Canon") warrant to the original purchaser ("the Purchaser") of the Canon imageCLASS/FAXPHONE/PC Copier Toner Cartridge or Toner Bottle (the "Toner") or the imageCLASS Drum Unit (the "Drum"), when used in a compatible* Canon-brand imageCLASS/FAXPHONE/PC Copier product (the "Product"), to be free from defects in workmanship and materials under normal use and service for a period of thirty (30) days from the date of original purchase. Canon imageCLASS: how do I perform a factory reset? (35 kg), Windows 7/Windows 8.1/Windows 10/Windows Server 2008/Windows Server 2008 R2/Windows Server 2012/ Windows Server 2012 R2/Windows Server 2016 / Mac OS X v10.9.5 (or later), Up to 28 ppm (Letter); Up to 22.9 ppm (Legal), Available from USB Memory (JPEG, TIFF, PDF), Apple AirPrint, Canon PRINT Business, Mopria Print Service, Platen: 9.5 seconds/11.1 seconds (BW/Color) ADF: 9.9 seconds/11.8 seconds (BW/Color), Platen: Up to Letter; ADF: Up to Legal, Paper Setting, Favorite Setting, Two-sided, Original Type Selection, Cancel, N-on-1, Density Adjustment, Sharpness, Erase Frame, Collate, Copy ID Card, Single-Pass Duplexing Automatic Document Feeder, Push Scan: Up to 300 x 600 Pull Scan: Up to 600 x 600, Single-sided: 14/28 ipm (300 x 600 dpi) (Color/BW) Double-sided: 27/51 ipm (300 x 600 dpi) (Color/BW), 600 x 600 (Pull Scan), 196 x 204 (iFax), 300 x 300 (Other), File: FTP, SMB Email/iFax:: SMTP, POP3, iFax (Simple), Standard: TIFF, JPEG, PDF (Compact, Searchable) Optional: PDF (Encrypted, Digital Signature), 400 x 400, 200 x 400, 200 x 200, 200 x 100, RX Mode, Resolution, Two-sided Original, Density, Sharpness, Favorite Settings, Duplex Fax, Standard: IP/MAC Address Filtering, IPSEC, TLS Encrypted Communication, SNMP V3.0, IEEE 802.1X(Wired Only), IPv6, SMTP Authentication, POP Authentication, POP Authentication before SMTP, Wi-Fi Infrastructure Mode: WEP 64/128 bit, WPA-PSK (TKIP/AES) WPA2-PSK (AES) Wi-Fi Access Point: WPA2-PSK (AES), Temperature: 50 to 86 F; Humidity: 20 to 80% RH (no condensation), Maximum: Approx. Remote UI Screen 3 Click [Restart Device] in the menu on the left side of the screen. It contains a Canon imageCLASS Wireless Help Video that provides complete instructions for setting up your printer and Windows Computer. You will be responsible for installing the user replaceable items in your Product. If the problem persists, clear the [Use POP Authentication Before Sending] check box, and set the communication setting to a setting other than POP before SMTP.