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Let it cool down before using the bike again. Also that Mode is invisible to you in that situation. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. TuesFri: 10am6pm I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. How long does it take to charge the battery? This thing works wonderfully. He had engineering degrees in Bachelors and Masters. With proper maintenance, these can be eliminated. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Current sensor of the controller becomes damaged or disconnected. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Usually, errors occur when the sensor becomes unable to calibrate correctly. Error Database System full. Check that with the accessory disconnected there is no error. Ive luckily have not had any issues. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. Read her story here. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Battery pack sensors are damaged. Contact your eBike dealer. I just had it on charge the entire night and went to check now in the morning and still the same error. 0000030299 00000 n Ray. The speed or torque sensor errors can get some errors as they have been overused. Excessive temperature during use. The colour of the flash indicates the assistance level currently selected. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. The app is compatible with all of the e-bikes in our range. Ebikemotion have issued a firmware update to solve this. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. An optional range extender is also available which extends the available range by up to 70%. Save my name, email, and website in this browser for the next time I comment. EBM App Activation 50 pts. Short press the button to set the LEDs to flash. Battery Pack sensor damaged. If the problem persists, contact your eBike dealer. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Contact your eBike dealer. It commonly occurs when there is a connection issue in the mount and battery. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. 6.4 oz. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. You could lower the amount of assistance offered slightly. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. f. Turn on the . White: 75% of the battery or more remains. If so, ensure the switch is on. EBM Explained 50 pts. Salt Lake City, UT 84105 No, the slimline battery is mounted within the downtube and is not easily accessible. The throttle may get damaged, so inspect the throttle cable. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Check that the charger is in good condition. In any case, here are a list of potential error codes. Simply plug the bike into a household socket using the supplied charger and cable. The link above does not show all the error codes, at least not the one I got which is 201. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? 03. E-Drive system: Mahle Motor Hub drive 40Nm . This is often referred to as electric bike error 5 Want to learn how to get the most out of your electric bike battery? Saturday: 10am5pm You will need to return under warranty to a dealer that has the required cable. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. The ebikemotion ones are inordinately expensive at 549 . You can find more detailed information about the companion app in our separate MAHLE app blog. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. If this method does not work, unplug the throttle from your kit and get a new one. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Then, of course, you have to consider how the battery is mounted. We fully advise new bike owners to experiment with the settings for each level to find what works for them. Check the wires of the pedaling sensor (PAS) and Motor Sensor. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Quick Neo SL 50 pts. It will switch into an emergency mode or stop working completely. You can buy the unit separately or replace it entirely in case of damage. Check to find out if anything is blocking it or not. Devices that are Ant+ only are NOT supported. Restart the eBike System. 0 For instance, if it is a less challenging climb, you may not need maximum assistance. Turning your smartphone into the ultimate cycle computer that includes the following functions. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. For a better experience, please enable JavaScript in your browser before proceeding. Check for any blockage or tear. I was named his supervisor and certainly want to help! Current supplied by the Battery Pack is too high. The motor is a pedal-assist system (pedelec), a sensor detects the pedalling rhythm and provides assistance based on the assistance level selected. If you need advice on compatible belts please contact us. If the error is not solved, replace the battery. Bosch Charger Manual. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Power Output Failure in the lights line. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. Every error code defines different issues with the bike. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. All Ribble e-bikes are fitted with the Iwoc button on the top tube. I am delighted with the machine super fit. But why did she turn to an e-bike? There should be no LEDs lit up. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. This service is subscription-based and requires renewal annually. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. 6YVL. Try disconnecting and reconnecting the motor cable. Replacing the controller may solve the issue. Apple watches can be connected and will show ride data, but NOT heart rate. Let us know if you have any other questions. Looking for inspirational places to ride? Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Consider replacing the torque sensor, controller, or drive shaft. 0000002866 00000 n Find out here. Some common electric bike errors are- 1. Motor cable is not connected. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. Is the amount of assistance supplied by each individual assistance level configurable? If the problem persists, contact your eBike dealer. sedavis@fairpoint.net or tel: 850-838-4742 Inverted polarity at charger. Also, with the help of the eBike app, you can see the details errors. If the error remains, try a new controller after unplugging the brakes. Thanks E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. It occurs when the controller gets to its maximum temperature level. (435) 214-7287 Open the settings menu. 0000001809 00000 n With the app, you have a wealth of ride information at your fingertips. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Contact your eBike dealer. Right: Handlebar-mounted Trio control unit. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. 0000010726 00000 n Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. Find out which bikes won big in Bike of the Year awards 2020/201. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. With a computer, you can reboot it. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. It may not display this or other websites correctly. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Please install the specific Battery Pack for your eBike System. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Battery Charge 25 pts. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. A new era in the riding experience. There is also a Custom mode, but Im ignoring that for now. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. This issue leads to wear and tear. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Thanks. Want a bike quick? Check if your battery has an on/off switch. Sign up forin-stock updates and discounts! Is the battery and /or motor replaceable? Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Now the second bike had done the same thing after only one ride a few weeks ago. Check cables and connect charger. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Electric bikes light lines power output failure or assist light error. Adam, What is it? The dealer can use any flash drive How electricity flow in an electric bike works. 0000002237 00000 n It really is very simple and will quickly become second nature to you. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. If the voltage value does not increase, check the connection and try another charger. Here is the issue: after the ride I review my activity but I don't see any error message. Because generally, error codes indicated that there is something wrong with the bike. Make sure your ebike is powering on and your display panel lights up. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Check the position of the spoke magnet. What sort of range can I expect from the bike? the bike is switched on and you are in close proximity to it. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. You must log in or register to reply here. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. The speed sensor should be screwed into the motor lead plug fully. You may also have a blown fuse in the battery itself. The best practice is to use the manufacturer-recommended battery. Error in the Error Database System. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. First of all make sure that your battery is fully charged and has enough voltage. Check point is in good condition. Temperature too low during charging. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Communication error issues can cause while there is an error between the controller and display. Bosch Active/Performance Line Charger Manual. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Accepting the change you have made maps those levels and the mode to the controller. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U Charge your battery for at least 30 mins and check if the voltage value increases. Thus, this article will show you the electric bike error codes in detail. (When the bike is stationary or descending). We've received plenty of questions regarding app setup and features. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. I took the bike to a local shop that promised they could work on the firmware.