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Let us answer your questions about what you can expect! Recommended experiences in and around Pigeon Forge. If you continue to have issues, let us know and we'll investigate for you. Do not cross any fences, chains, landscape areas or other barriers. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. Pets or animals of any kind other than approved service animals (e.g. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Social distancing. There are certain items that must be returned . Check the Status of Your Refund. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. Call center hours are 9-5 Monday . Over the last 30 season . Operating hours for the entire season are published as soon as they become available, but are always subject to change. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. All linked passes in your account will be evaluated for renewal. Although we do not allow food or drink to be brought into the Park, Dollywood and Dollywood's Splash Country offer a wide variety of delicious foods available at our restaurants and snack vendors. Park Hours Sign In | Register Search. Dollywood says it will not ask for proof of vaccination Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Dollywood has always been proud to assist our military families. At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. PIGEON FORGE, Tenn. One of the country's most popular amusement parks was not immune to the coronavirus pandemic. The wristbands correspond to the color-coded information displayed on signs at each ride. The company's 160-acre Dollywood theme park and 35-acre Dollywood's Splash Country water park reopened to the public on Wednesday. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Australian producers and promoters have made significant changes to their box office policies since 2020 . After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. Dollywood, originally scheduled to hold its . Pets are not permitted. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. Be sure to follow all rider requirements, including requirements for loose articles. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Unescorted children will not be admitted to Dollywood. the determination has been made to adjust our COVID-19 requirements. Trams provide transportation to the Front Gate. Please note that changes may occur at any time, based on available public health information. Be sure to double-check operating hours before your trip. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. Please note that changes may occur at any time, based on available public health information. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Every season brings new experiences! Upgrade pricing varies. Just download the Dollywood mobile app for iOS or Android. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. Payment must be made with an organizational check or credit card. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. Input your details into the refund policy generator below and . Several Dollywood eateries offer kids' meals. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. There are no refunds for partially used tickets. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Use designated walkways throughout the park. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. Smoky Mountain weather is very unpredictable. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). Weather was great, This is the version of our website addressed to speakers of English in the United States. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Operating hours of Properties are subject to change without notice and without liability to Herschend. Dollywood is NOT. and . Park Hours Sign In | Register Search. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Park Hours Sign In | Register Search. while the rest of the group rides the attraction. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. Please keep your parking lot receipt to re-enter the toll booths. Discounts are available when purchasing multiple daily refill mugs. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. Apologies for this! Season Passesare your best value if visiting more than one time during the season. During storms, re-opening will be based on when the weather has moved away from the park. During the colder months, closures are based on temperature. Limited Park Capacity, Advanced Reservations Required. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Learn more about the opportunities listed below. I never realized: Airbnb hosts warn of scam taking advantage of Do Not Sell or Share My Personal Information. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Lost and Found opens one hour after park opening and closes when all guests are out of the park. Dollywood is making the changes as the Sevier County, Tenn., mask mandate is set to expire on Thursday, accordingto WBIR. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Without a reservation, we cannot guarantee there will be availability on your day of visit. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. Passholders are required to have aMy Dollywood Accountwhen purchasing online. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. PIGEON FORGE, Tenn. (WATE) Dollywood adjusted its COVID-19 safety protocols for park visitors this week after changes in guidance from the Centers for Disease Control and Prevention. After linking, purchasing or renewing your Pass from within your online account is simple! Dollywood and Dollywood's Splash County will reopen June 17. Heres a list of the most-commonly asked questions", "Its a valid question. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Dollywood Gold Season Pass: starts at $204, which is $30 . A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. The park is only allowed at half capacity. In the summer, try for Wednesday or Thursday. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games).