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Clipper automatically checks for a valid pass. He started his journalism career as a sports editor in Iowa in 1975. You can use cash value on all transit systems that accept Clipper. Select Clipper card and follow the instructions to add a card and load value. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Clipper: Clipper is the all-in-one transit card for the Bay Area. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. Tie-downs are located at the front of the vessel on both the left and right side and at the back of the ship on the left side. It still says my trip is in progress, any way to cancel this? The new Clipper Card App, was recently released to the iPhone over the previous weekend of April 16 2021 and released to Google Play in May 2021 If a user transfers their physical card (Including EasyPasses) to their digital one, the physical card is automatically turned off. Muni offers several ways to pay your fare. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. Note: These locations cannot replace RTC cards or cards associated with an employer, school or other institutional program. Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. See our Virtual Tour of the Victoria Clipper V. Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victorias downtown Inner Harbor. No input is required. Learn More about the future of clipper (external link) CLIPPER CUSTOMER SUPPORT. Visit clippercard.com and buy online. My transit benefit program told me they sent you the money. This is different in the phone environment. BART trips outside Embarcadero station to Balboa Park station in San Franciscoare charged full fare. Prior to that he was an assistant sports editor at the paper from 1984-1987. Limited-use tickets are not available on phones. Find out about Clipper cards, visitor and monthly passes, rates and discounts. The Go Pass is valid for the calendar year until Dec. 31 at midnight. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' If you want to change your class of seating, you will need to reach out to our Reservations team. You will need to use this new email address the next time you log in to your online account. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. You can order a card and value online but note we can only mail cards to domestic addresses. This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). You can also add value through the Clipper app. This page includes debit cards and refunds. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Pet space is highly limited, so we strongly recommend you book in advance and use our Contact Us page to inform us of your pet travel plans. For single rides, adult Clipper cardsget a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. Can I manage my Clipper account and pay my transit fares with my phone? Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. Includes travel to any of our destinations with activities or hotel stay or both. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. If you have an 8 ride pass, your rides will expire in 30 days. Check out our sample Victoria Clipper V gift shop menu. In December 2020, BART completed the transition of machines at all stations to offer Clipper as the only fare product available for purchase. Outdoor Activities, Tours, Boat Tours & Water Sports, More. Riders pay for BART with Clipper,the Bay Areas all-in-one transit card that is alsoaccepted on other transit systems in the region. The tag will not register if you place your device or card too low or high on the screen. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada. Who CANNOT use Clipper on iPhone or Android phones for fare payment? 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Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. Getting Started. You can use our automated phone service 24/7 to check balances and pass expiration dates. If you already have a card, you can choose to set up Auto-Reload when you load value online. Once youve activated your Auto-Reload, youll be able to see it in your account. If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. See full menu. Riders are encouraged to get a Clipper Card to avoid the surcharge. Center the card or device over the "Tag Here" graphic on the screen. To order a Clipper card, visit Get Card. If you have more questions about Clipper services, Auto-Reload, passes and transit benefits during COVID-19, please see our Frequently Asked Questions. If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed. News; Twitter Twitter, Opens . Visit Us Get an adult, Youth or Senior Clipper card What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? Can I load value on my mobile phone at a transit agency ticket office? If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. This happens automatically, with no disruption in your ability to use Clipper. It depends on how you buy your pass. All discounts are set up in advance through Clipper. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. Im so glad that I dont have to go into the office the last two weeks. This site is protected by Google's invisible reCAPTCHA. Requires iPhone 8/Apple Watch Series 3 or later. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. Loading Value and Automatic reloading. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. Can two people use the same card at the same time? Enjoy the convenience of booking the entire trip all at once. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes.