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The following have a final payment date of 180 days prior to the commencement of services VIP experiences and first-class, insider encounters. Members will not earn points if a booking is cancelled prior to the date of departure, the holiday is booked with staff, companion or Friends and Family discounts, travel industry member discounts, press and partnership trips or participant holidays provided as a prize to prize winners. Innovative, transformative, original. Bundled activities define cruises from each other. Explore the world as a traveller, not a tourist, on a trip packed with inclusions. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obliged to by law. Please CLICK HERE to read our F.A.Q. Suitability & Accessibility River Cruise Holidays & Packages with Avalon Waterways A world beyond. If the Company, or the tour operator if applicable, cancels or reschedules a trip departure due to a Force Majeure Event, the cancellation and refund terms in this agreement shall apply. For Avalon Waterways, Carrier Terms & Conditions can be found on the AvalonWaterways.com.au website. Circuit Travel Pty Ltd., is an authorised user of the trade and service marks GLOBUS and A WORLD BEYONDowned by Globus International Travel AG. Any special requirements or disabilities must be disclosed to The Company at time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. This is experiential river cruising, your way. And the feeling is mutual. After you check-in, The Company can no longer assist you and you must work with the airline directly to arrive at your destination. Cosmos is for those that adore the explore without breaking the bank. But knowing the right amount of anticipation, the right amount of attention and the right amount of space to give each guest is an art. Safety & Medical Care Our Australian address: If you already have an account you can use the same credentials as before and simply log in below. On Avalon Waterways cruises, The Company reserves the right to change your cabin when necessary. Full Payment You are responsible for following the safety instructions provided to you. Air carriers, accommodations, and other suppliers (including but not limited to suppliers of trains, cruises, ferries, motorcoaches, hotels, excursions, and restaurants) providing services (Service Providers) are independent third-party contractors and are not agents, employees, servants, or joint venturers of The Company or its affiliates. At Avalon, were committed to enhancing your cruising experience while reducing our own impact on the world. Marvel at the sights on a guided city tour of Viennas landmarksincluding the Imperial Palace, the world-famous Vienna Opera House, and stunning St. Stephens Cathedral. Member Certificate Adventure is knocking. Miami travel agents. Login to: View & manage your booking. Air Inclusive Deposit Amounts, Final Payment Dates & Cancellation Fee Schedules. Water or power shortages or failures Please CLICK HERE to review Terms and Conditions. Fort Lauderdale (Port Everglades), Florida, Take advantage of limited-time offers and special deals. On an Active & Discovery sailing, you can enjoy dozens of included exploration choices on every itinerary, personalized to pique your passions and customized to cure your curiosities. Enjoy the perfect blend of elegance and ease where little touches are bold, gestures are grand and the views even grander. <16: 100% Welcome aboard Avalon Waterways. For safety reasons, wheeled carry-on bags are not permitted. 75-57: 20% travel by boat, train, automobile, aircraft, or other means of transportation; Adventure is knocking. Emergency contact (non-participant) Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. , The piece de resistance in the cabin, however, is the lack of a balcony. The Company and/or the tour operator if applicablecannot guarantee the availability of medical facilities or for the quality of the care or services. In Australia, services come with the following consumer guarantees: You may cancel your reservation by notifying The Company (and / or the tour operator if applicable). To learn more about the latest travel requirements for Avalon Waterways, CLICK HERE./p>. The Rhine river, Moselle river , Danube river , Rhone river and the Seine River complete the Europe Map served by Avalon River Cruises. view cruises. The Company will send information (invoices, etc) to the email address provided when making the reservation. With e-tickets, simply present your cruise confirmation number and proper identification upon arrival at the terminal. Where we fail to provide services to you in accordance with these consumer guarantees then you may have a right to seek a remedy in accordance with the Australian Consumer Law. Baggage: Size, Weight, Quantity & Restrictions Check-in Times Avalon River Cruises is recognized for their all suite concept. <1: 100% The Company (and / or the tour operator if applicable)will notify you via email when the final itinerary is available for departures advertised with subject to itinerary modifications. In those cases, you will have to follow the instructions given by the Master or the crew of the vessel you will pass through. Not Included in Pricing The Company (or the tour operator if applicable)reserves the right to change the itinerary whenever conditions, in the opinion of the Master of the Ship or local waterways regulations, render it advisable or necessary. Our boutique-hotel-inspired Panorama Suites feature the industrys only Open-Air Balconies with the widest-opening windows in cruising and decadent Comfort Collection beds that face the ever-changing scenery. VIP experiences and first-class, insider encounters. COVID-19 Rent Relief Resources You may qualify for a rent relief program based on where you live. Cancellation fees are calculated based on the days prior to the commencement of services in which notification is received. This includes, but is not limited to, vaccinations, medical certificates, and insurance policies. Airfare Schedule Changes Enjoy hand-selected inclusions and world-class experiences for value-minded travel lovers like you. in your room) and maintenance of any permissible wheelchair. meals, included sightseeing, etc) are not refundable nor exchangeable for other services. For a list of river cruise travel advisors and their contact information, please search by your state or enter a zip/postal code and select a mile radius. Acceptance on your trip is subject to presentation of the Tour/Cruise Participant Certificate, which will be available in your final Documents. Qantas Points will be awarded to you based on the final amount of the travelled booking, where a refund is applied after your return, the Qantas Points will be determined by the final amount paid less the refund. Avalon Waterways' experiences will bring you once-in-a-lifetime activities and excursions according to your taste at Europe's great cities. Refunds Any medical attention you require while travelling with The Company and/or the tour operator must be sought through a local medical facility, if/when available, for diagnosis. Travel insurance is available through our partner, Travel Guard Insurance. Deposit, Payments, Confirmation & Invoicing By making a reservation via The Company, you acknowledge you are aware of the travel information advised by the government of your citizenship. o Cruises on the MS Farah These fees are always non-refundable. acts of lawlessness or terrorism; With an overwhelming world of choices, we understand you may need some personal assistance to plan your perfect vacation. River Cruising Book a Cruise Force Majeure It is understood that any assumptions of liability, waivers, or releases that are part of the suppliers terms and conditions or that are required by those independent suppliers will also inure to the benefit of The Company (and/or the tour operator if applicable). At Avalon, we're committed to enhancing your cruising experience while reducing our own impact on the world. Gratuities You agree to not disrupt or interfere with the operations of the hotel, including its staff. Your airline ticket is a contract between you and the air carrier only, even if you purchase through The Company. No refunds are provided for hotel changes. Passports Restrictions & Minimum Age. Medical Personnel Login to find your next vacation! Wheelchairs you consent to The Company storing, using, and transferring on this data to other third parties (including third parties outside your home country) for the purposes as stated above Dietary restrictions you make known to The Companyor the tour operator if applicable Hotel Reward Points If your vacation package includes airfare, your airfare is subject to the carriers, dates, times, and routing selected by the cruise line or provider. Air Inclusive Trips NOTE: There is an important new required step to completeyourreservation. o Galapagos Cruises, Cruises on Iberostar Grand Amazon Trip Documents Cruises on Avalon Waterways My first time on an Avalon river cruise and why I loved it by Globus family of brands February 2, 2023 2 comments In October 2022, Alka - part of our Sales team in New Zealand - travelled to Europe for her first Avalon river cruise on the Active & Discovery on the Danube from Croatia to the Black Sea itinerary. Any resulting additional expense will be the responsibility of trip participants, and any resulting savings will be refunded by The Company (on behalf of the tour operator if applicable)to trip participants. The Company (on behalf of the tour operator if applicable)does not secure early check-in (unless specifically noted in an itinerary). Avalon Waterways has redefined cruising by going against the current and away from the ordinary. Acts of terrorism Starting in in Vilshofen, Germany, sail to the lovely city of Linz, explore Ybbs, sail through the picturesque Wachau Valley, before arriving in to Viennathe City of Music. We recommend you contact The Company prior to making a reservation to determine what reasonable assistance might be available. Experience a world beyond your expectations. Copyright 1994 2023 The Cruise Web, Inc. , which should be indicated by the presence of a star located near the upper corner of the card. This includes firearms, knives, mace, brass knuckles, and weapons of any other type. SYDNEY NSW 2000 Delivering unparalleled experiences and boundless exploration, Avalon places guests in the captains seat to navigate their journeys, fuel their passions and steer clear of the unexpected as they cruise down the worlds most memorable and mesmerising waterways. If you have any questions, or experience any difficulties accessing the portal, please click the support link below to send us an email. We recommend you purchase baggage insurance. Information Required for Reservation & Travel One step aboard our modern, luxurious Suite Ships with the grandest views in cruising and its easy to see how the tides are changing. Deposits and Travel Protection are always non-refundable. you indemnify and hold harmless The Company and its affiliates in respect of The Company for storing, using and transferring this data as described above. 1-866-689-8611 Call Scenic on 1-866-689-8611. Telephone. The Company, the tour operator and Service Providers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach was equipped with them. Login to your account to add optional excursions. The advisors provided are experienced, accredited and uniquely knowledgeable when it comes to selecting the perfect Avalon Waterways river cruise or small ship cruise vacation. Taste decadent local delicacies, fresh regional wine and produce. have engaged in, are engaged in, or are threatening to engage in behaviour that may adversely affect the safety, security, comfort, enjoyment, or well-being of other participants, suppliers (including Service Providers), or the tour operator, The Company representatives, or crew members, including, but not limited to, behaviour that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene; Plus, our experienced travel consultants have access to exclusive vacation deals to make sure you get the best value for your time and money. <1: 100% Group Reservations Adventure is knocking. For reservations generally - please refer to Revision Fees below. If you cannot see all of your bookings, click on "Link Existing Booking". All revisions to a reservation will incur a minimum $30 per person fee plus any airline change fees. This website uses cookies. COSMOS and ADVENTURE IS KNOCKING are trademarks and service marks owned and/or applied for and/or registered by Cosmos European Travels AG, in the Australian Trademarks Registry and in other global jurisdictions. Circuit Travel Pty.Limited Earthquake Advantages of booking your excursions with Shore Excursions Group, our preferred partner, include up to 40% savings, a money-back guarantee, more tour options, guaranteed return to ship and 24/7 traveler support at 1-866-703-0606. I'll cherish this trip forever., February 23, 2023 through December 31, 2023, January 1, 2023 through December 31, 2023, We've rounded up a selection of our guests' favourite itineraries, so you can travel and see. Waivers General Due to increased security in ports worldwide, your embarkation will be much faster and easier if all of your pertinent information is already in the cruise line's check-in system. New York travel agents. We send our newsletters monthly & for special events. This is experiential river cruising, your way. The Company accepts payment via Bpay, Electronic fund transfer (EFT), PayPal, Cheque, Visa, MasterCard and American Express. Welcome to a new wave in cruising. Avalon Waterways has redefined cruising by going against the current and away from the ordinary. Once The Company (and / or the tour operator if applicable)processes any payment for services, the price is guaranteed not to increase unless you amend your reservation *(see Errors & Omissions below). To make your reservation, see your Travel Agent, or for more information, visit the website at globusfamily.com.au or call reservations at 1300 230 234. Turning the tide in cruising. Assignment of rooms is at the hotels discretion and not controlled by The Company (or the tour operator if applicable). Additional bags, if space is available, are charged extra and payable to the Tour or Cruise Director. o Jordan Except as provided by the Australian Consumer Law, theCompany (and/or the tour operator if applicable)has no responsibility for loss or damage to any baggage or personal belongings throughout the trip. Alcohol consumption is not permitted on any motorcoaches. Copyright All rights reserved. Due to heightened security, many countries have adopted practices to prevent international abductions of children. Unless provided for in these Terms, or any mandatorily applicable law, such as the Australian Consumer Law, the Company (and / or the tour operator if applicable)assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an "Act of God" or any other eventoutside The Companys responsibility, the tour operatorscontrol ("Force Majeure Event"), including without limitation, and whether or not similar to the following: Fire Log In Register. Removal or quarantine for any health, safety, or behaviour-related assessment is at the sole discretion of The Company, the tour operator,the Ships Operator or Captain. * Processing fees per person: $30 North & Central America; $50 Europe/Middles East; $80 for all other destinations. travel requirements for Avalon Waterways, CLICK HERE to learn more about the AvalonGO app, To browse shore excursions from Shore Excursions Group (The Cruise Web's 3rd party tour partner), please CLICK HERE, To browse shore excursions directly with Avalon Waterways, please CLICK HERE, CLICK HERE for more information about travel protection offered through Travel Guard, Please CLICK HERE to read our F.A.Q. Airfare Contract Travel Terms & Conditions (PLEASE READ CAREFULLY)Reserving or participating in any travel services offered by Circuit Travel Pty Ltd. (authorised to do business as Globus, Cosmos, and Avalon Waterways) acting as tour operator or intermediary in the distribution of products packaged by other tour operators(hereinafter "The Company", we, us) constitutes a contractual agreement between the participant (you") and The Companyand/or the tour operatorand is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"),which include a Health & SafetyWaiver and any other applicable waivers (see "Waivers" section) for your trip. Participant Cancellations All certificates and other Trip Documents for services issued by The Company are subject to the Terms & Conditions specified by any of our Service Providers, which are available upon request, and to the laws of the countries in which the services are supplied. Your adventure begins on the Rhne River with a visit to Arles, Francefamous for inspiring the paintings of From Budapest to Amsterdam, and in many exciting stops along the way, youll be immersed in the culture of Central Europe in a unique way on this timeless European river cruise holiday. The Company will refund the difference in price if the alternate is lower. Porterage is not included at train stations or airports. Pre-registration: Due to increased security in ports worldwide, your embarkation will be much faster and easier if all of your pertinent information is already in the cruise line's . You agree to comply with all safety regulations within the hotel, including staff and emergency personnel. The Company (and/or the tour operator if applicable)is not liable for denial for entry or exit, or costs incurred for not having correct and complete documentation. You should consider the risks of travelling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can occur during pregnancy. The suppliers of those optional services may render those services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. Raise your sights and set your sails for the rivers of Europe, South America, Asia, and Africa on an Avalon Waterways cruise. If no space is available, you are responsible for arrangements for your extra bag(s) from location to location at your expense. No refunds are provided for missed services or activities due to your inability to fully participate with the group, including keeping pace with the group, if conditions requiring assistance are not known to The Company at the time of reservation or when reasonably known by the participant. Wake each morning to splendid passing scenery from your window-facing bed. Login to your account to add optional excursions. 74-61: 50% Air Routings You are responsible for wearing your seatbelt when provided. Monday to Friday - 8:30 am to 5:30 pm. 29 Employees . GLOBUS and A WORLD BEYOND, are trade and service marks owned and/or applied for and/or registered by Globus International Travel AG, in the Australian Trademark Registry and in other global jurisdictions. Deposit to Hold Space Turn never thought I would into glad I did with a budget-friendly tour that includes all the essentials plus a great mix of included excursions and free time. Orlando travel agents. You can book your next Avalon River Cruise through our website, or by calling us directly. Please visit the State Department website at www.travel.state.gov, for the official and most up to date documentation requirements, and also for instructions on how to renew or obtain a passport. We have our 3:1 guest-to-crew ratio down to a science. Guest Communications Avalon Waterways launched in 2004 as part of the long-established Globus family of travel brands. These are your responsibility to pay. Hassle-free and flexible, you dream it and we create it. Relaxed luxury flows throughout the ship in every detail from friendly crew to expert Local Guides to personalised excursions in Classic, Active, and Discovery experiences. Triple rooms accommodate three people, but do not guarantee three separate beds. If you make your own flight arrangements, The Company is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates. International Conventions & Treaties You agree to not invite into the hotel, whether common areas or your room, any person whose behaviour is likely to be disruptive either to the hotel property or other guests. 202,110 people follow this. guide. Disputes This river cruise holiday showcases Frances charm, breathtaking views, and rich history. Illness o Iceland Allowance After departure, if the Services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of The Company (or the tour operator if applicable), depending on the circumstances, The Company(or the tour operator if applicable) will take reasonable action to arrange for the provision of comparable services. Checking credentials. The Company (or the tour operator if applicable)will have no liability to you regarding the provision of medical care or the adequacy of any care that may be rendered. Our staff and the Service Providersare not required or trained to assist with personal tasks. My Account Calculation of cancellation amounts includes all services and fees on the invoice based on the number of days prior to departure by which we receive the notification. Air Inclusive Deposit Amounts, Final Payment Dates & Cancellation Fee Schedules. Relaxed luxury flows throughout the ship in every detail plus personalise with Classic, Active, and Discovery excursions. The Company is not liable for expenses you incur if you miss your flight or flight connection. Disabilities General Touring All other 2024 Globus and Cosmos North America and Escorted Tours not listed above Many airlines do not permit upgrades on airfare purchased through The Company using frequent flyer miles, status or certificates. You are responsible for the behaviour, security and supervision of all minors on your reservation. You may also have rights to remedies under the Australian Consumer Law. guarantee as to fitness for a particular purpose; and All airlines are independent from The Company; The Company does not own, manage or operate any air carrier or aircraft. Ways to Pay Go Live It Blog An up-to-date copy of these Terms is accessible on The Company's website globusfamily.com.au. Cruises on the MS Farah o Africa Delight in the difference and comfort. If this rebooking option is not acceptable to you, The Companys only responsibility is refunding you the amounts paid by you for the reservation. If a member adds multiple Qantas Frequent Flyer members to the booking, the total amount of points earned will be split equally between passengers under the same Reference number found on your invoice. Cancellation fees, as noted above, will apply to all airfare, regardless of accrual grants.